Support and Maintenance
Following a system integration, Dakota offers ongoing support and maintenance to assist with issues that arise involving any component of the expanded publishing system.
- Extensions, improvements, or enhancements to the existing system functionality,
- Support exceeding the monthly allocation of developer resource hours,
- Providing upgrades to existing software components,
- Resolving technical issues related document structure or validity,
- Supporting technical issues involving content management software,
- Restructuring or modification of code that is functioning as expected, and
- Providing primary support services directly to the technical writing community.