by Pete Wagner | Nov 21, 2017 | Insights, New Technology, Technical Documentation
RIP Traditional Content Strategies and Methodologies “Life begins at the end of your comfort zone.” This tagline from Pam Noreault, presenter at the STC Chicago October chapter meeting, nicely sums up the journey that many technical communicators are embarking on as...
by Pete Wagner | Nov 10, 2017 | Insights, Latest Trends, Technical Documentation
Getting the Information You Need from SMEs Subject Matter Experts (SMEs) often have limited time to spend with you. When you do get SME time, you need to establish credibility and maximize the information you collect. Where do you start? What questions do you ask? Too...
by Pete Wagner | Aug 3, 2017 | Insights, Latest Trends, Technical Documentation
Boost Your Career with a People-First Content Strategy People-First Content Strategy The Chicago STC Chapter meeting in July at the Olive Garden in Downers Grove featured Jack Molisani, president of ProSpring Technical Staffing and the Executive Director of the...
by Pete Wagner | Jul 7, 2017 | Insights, Latest Trends, Technical Documentation
Highlights of Help+Manual 7.3 EC Software has released the latest maintenance update (version 7.3) for its popular Help+Manual help authoring tool software. As with all maintenance updates, the update is free for all 7.xx users. I want to highlight three new options...
