In The Wake of COVID-19, Digital Reigns Supreme
2020 has been a year of rapid change. Almost overnight, most people’s universes shrank to immediate housemates plus whatever they can access online. Entertainment, exercise, education, online. Groceries, hobbies, décor, every kind of shopping, online. And of...
Getting the Information You Need from SMEs
The October STC Chicago meeting features an interactive session where you can gain insight, ideas, and knowledge about how to shift away from traditional content delivery mechanisms.
Are B2B Buyers Getting the User Experience They Need?
Product pages are your digital “front door” – If the door is broken, buyers can and will return to the search results in one click.
Boost Your Career with a People-First Content Strategy
At the last Chicago STC Chapter meeting, Jack Molasani described how Facebook for Business inspired him to change his approach to content strategy and his ability to enable customer success.
Highlights of Help+Manual 7.3
EC Software has released the latest maintenance update (version 7.3) for its popular Help+Manual help authoring tool software. In this post, we highlight some of the new features in the latest Help+Manual release.
Why You Should Use DITA for All Content
As the silos of Marcomm and Techcomm grow closer together, companies will face a choice before they are truly integrated: will they use DITA?
B2B Manufacturers: Product Pages are your Digital Front Door
When more than half of your web traffic comes from Google search and lands on your product detail pages, the reality is the product pages (not your home page) are the digital “front door” to your business.
Top 10 Interview Questions for XML Developers
As XML becomes more pervasive, hiring managers won’t have to look very hard to find candidates claiming to have experience working on projects involving XML. Despite this trend, it is still not an easy task to find a truly skilled XML developer.