SDL is the global innovator in language translation technology, services and content management. With more than 20 years of experience, SDL creates transformative business results through nuanced digital experiences with customers around the world. Dakota works closely with SDL to ensure that customer’s knowledge management systems are successful and fully supported.
SDL Knowledge Center
SDL Knowledge Center is a powerful solution that simplifies the creation and distribution of technical publications across the entire user journey. Dakota can assist with any phase of your Knowledge Center deployment, including requirements analysis, system integration, output customization. and ongoing support.
Benefits of Knowledge Center:
- Reduce content development and localization costs by 30-50%
- Drive down call center support costs by increasing customer self-service
- Improve the overall customer experience by delivering consistent, compelling and useful product content
- Empower employee collaboration by providing a platform for content development
- Bring content to market quicker with a simple way of managing and delivering complex content to customers
- Improve engagement with customers through social interactions between content creators and consumers
Automate the composition and pagination of XML data and many other data sources, in formats such as PostScript, Adobe Acrobat PDF and ePub with the SDL XPP software solution. Used alone, or as part of the Contenta Publishing Suite, the XPP XML publishing engine can fully automate end-to-end publishing workflows from receiving multi-sourced data through to combining it into a complete deliverable.