Support and Maintenance

Following a system integration, Dakota offers ongoing support and maintenance to assist with issues that arise involving any component of the expanded publishing system.

• Extensions, improvements, or enhancements to the existing system functionality,
• Support exceeding the monthly allocation of developer resource hours,
• Providing upgrades to existing software components,
• Resolving technical issues related document structure or validity,
• Supporting technical issues involving content management software,
• Restructuring or modification of code that is functioning as expected, and
• Providing primary support services directly to the technical writing community.